Workforce Automation Statistics and Facts (2025)

Introduction

Workforce Automation Statistics: Every company wants to grow, but there are many ways to achieve that goal. At the core of every business are workflows—the main tasks that keep things running every day. To achieve the best results, these workflows must be free of unnecessary steps, delays, and repetitive tasks.

Workflow automation is the best way to make these processes smoother and boost productivity. Since the pandemic, the need for automation has grown significantly as businesses have more IT needs with fewer resources. To highlight the impact of automation in 2025, we’ve gathered Workforce Automation Statistics to show how it’s shaping the business world.

Editor’s Choice

• McKinsey research shows that 50% of jobs can be automated.
• About 31% of companies have automated at least one task.
• As businesses need better IT systems, smoother communication, and better use of resources, the global market for business process automation is expected to reach $19.6 billion by 2026.
• 75% of companies say that using workflow automation gives them a big advantage over their competition.
• 62% of businesses have found at least three major problems or delays in their processes that could be fixed with workflow automation.
• 76% of businesses use automation to make their daily tasks more consistent.
• 58% use it for data reporting and planning, and 36% use it to meet regulatory requirements.
• Smaller businesses have been slower in adopting workflow automation, but those that have said they’ve had more success (65%) compared to larger businesses (55%).
• Employees who use marketing automation see an 80% boost in the number of leads. It also increases conversions by 75% and qualified leads by 451%.
• Sixty-one per cent of businesses that invest in marketing workflow automation get a return on their investment within six months.
• Companies that use automated email marketing get twice as many leads and 58% more conversions than those who send generic email blasts.
• 30% of sales-related tasks can be automated, which helps reduce order processing time and cut costs by 10-15%.

What is Workforce Automation?

Workforce automation means using technology to improve and simplify tasks in areas like HR, administration, and even manufacturing and logistics.

It involves using software and hardware to take care of repetitive tasks such as scheduling, tracking time, and generating reports.

This allows employees to focus on more important work that requires skills like critical thinking, creativity, and problem-solving.

Machine learning: If you’re asking whether we’re already at this stage, you may not have heard of machine learning. This powerful AI tool is enabling automated systems to handle tasks that used to require humans just 1-2 years ago.

Integration with other systems: Workforce automation systems often connect with other business tools, like accounting software or customer relationship management (CRM) platforms, to make data flow smoothly across the company.

Data-driven insights: These automated systems collect and analyze data on employee performance, attendance, and productivity, providing useful insights to help make better decisions.

Types of Workforce Automation Statistics

(Source: mvix.com)

1. Automated Scheduling: One of the most common types of workforce automation is scheduling. Software is used to automatically create work schedules based on the company’s needs, employee availability, and any restrictions. This saves HR managers a lot of time and helps create more efficient schedules based on important data.
2. Human Resources Management Systems (HRMS): These platforms are used to manage important HR tasks like payroll, employee benefits, and talent management. Some examples include:

• • Workday: A full HR management suite.
  • BambooHR: Easy to use, especially for small businesses.
  • Rippling: Offers advanced features and integrations.

3. Applicant Tracking Systems (ATS): These systems help simplify the hiring process by managing job applications and making the recruitment process more efficient. Examples include:

• • Greenhouse: Customizable workflows and data tracking.
  • Lever: Focuses on building relationships with candidates.
  • Workable: Flexible and works across many industries.

4. Performance Management Software: These tools help set goals, give feedback, and manage performance reviews to support employee growth. Some examples are:

• • Lattice: Offers tools for continuous feedback.
  • 15Five: Regular employee check-ins.
  • Culture Amp: Focuses on employee engagement and performance data.

5. Time and Attendance Tracking: These systems automate how employee hours are tracked, making payroll easier and more accurate. Some examples include:

• • Namely: Combines payroll with HR features.
  • When I Work: Simple scheduling and mobile clock-in/out.
  • Homebase: Free plans for basic time tracking needs.

6. Learning and Development Platforms: These platforms provide online training to help employees improve their skills. Examples include:

• • Docebo: Enterprise-level training and compliance features.
  • Lessonly: Easy tools for creating lessons.
  • 360Learning: Encourages team learning and collaboration.

7. Robotics: In industries like manufacturing and logistics, robots are used to automate physical tasks, improving efficiency and reducing manual work. Examples include:

• • Assembly Line Robots: Handle repetitive tasks in production.
  • Autonomous Warehouse Robots: Assist with sorting and moving goods in warehouses.
  • Collaborative Robots (Cobots): Work alongside humans to help with tasks.

8. Email Management: Email automation helps organize tasks like sorting emails, prioritizing messages, using pre-written responses, and sending reminders or follow-up emails automatically.

General Workforce Automation Statistics

• Workforce Automation Statistics stated that almost 50% of today’s work can be automated.
• 37% of HR tasks are often automated.
• Nearly 57% of companies use HR automation to improve the employee experience.
• 56% of companies use AI in HR to handle repetitive tasks.
• Around 51% of companies use automation to reduce costs.
• 97% of employers plan to use more recruiting technology in the future.
• Almost 54% of HR professionals see automation as a tool to help them focus on more important tasks, not as a job threat.
• Around 80% of job seekers get discouraged when they don’t know the status of their applications, but they’re 3.5 times more likely to reapply if they get updates.
• 78% of executives say making AI work for the business is a top priority.
• Generally, 93% of millennials say that having updated technology is important when choosing a job.

(Source: designworldonline.com)

• 45% of HR professionals think automation will improve hiring in the future.
• Around 40% of companies using HR automation say it helps reduce bias.
• 36% of HR professionals think automation will improve the onboarding process.
• Automating onboarding can increase new employee retention by 16%.
• Automation could increase global productivity by 0.8-1.4% every year.
• 31% of businesses have fully automated at least one process.
• Nearly 76% use automation to standardize daily tasks, 58% for data reporting, and 36% for compliance.
• 88% of small business owners say automation helps them compete with larger companies.
• Almost 65% of knowledge workers feel less stressed because automation takes care of manual tasks.
• 15.7% of 20-24-year-olds work in jobs that are at high risk of automation.

Workflow Automation for Department Statistics

(Reference: automationedge.com)

Human Resources (HR)

HR is essential for any company, handling tasks like hiring, training, performance reviews, and following labour laws. Managing all employee data manually can be overwhelming and inefficient. Since HR manages the employee lifecycle, automation is crucial for keeping everything running smoothly.

(Source: automationedge.com)

• 25% of companies use HR automation, mainly for recruitment and hiring.
• 69% of HR professionals using automation in hiring say it cuts down the time needed to hire.
• 52% of companies are updating their HR systems to be more digital.
• 36% of HR professionals say their onboarding process is slowed down because they don’t have automation.
• Using HR automation for onboarding has led to an 18% increase in performance.

Finance

Financial tasks can be difficult and stressful, especially when dealing with numbers, reports, and cash flow. Automating finance processes helps businesses reduce mistakes, speed up accounting work, and run things more smoothly.

• CEOs can save 20% of their time on financial operations by using automation.
• Over 50% of CEOs in the banking and finance sectors are simplifying their processes by adopting automation.
• Automation and AI handle 10-25% of tasks in banking.
• 73% of finance professionals say automation makes their work more efficient and frees up time for more important tasks.

Information Technology (IT)

Many people ask if IT processes can be automated. While not everything can be automated, some basic tasks can be streamlined, giving IT teams more time to focus on important work.

• The IT department handles 40% of automation efforts in businesses.
• By 2023, 40% of business workloads are expected to be moved to the cloud.
• By 2024, 75% of companies will have multiple data hubs to share and manage important business data.
• 69% of everyday management tasks will be fully automated by 2024.

Marketing and Sales

Marketing and sales teams shouldn’t spend time on repetitive tasks. By automating parts of these processes, teams can focus on strategy and building relationships with customers, which leads to more sales and a stronger brand.

• Automation has improved productivity by 14.5% and reduced marketing costs by 12.2%.
• 77% of marketing professionals use automation to make their tasks easier.
• 51% of businesses use marketing automation, and 58% of B2B companies plan to start using it soon.
• 83% of marketing teams automate social media posts, 75% automate email marketing, 58% automate social media ads, and 36% automate social media management.

Impact and Benefits of Workplace Automation Statistics

Companies are automating their workflows to increase productivity. Automation removes the mistakes and inconsistencies from manual work and saves a lot of time by handling repetitive tasks. This not only helps businesses earn more money but also improves employees’ skills and job satisfaction. The following statistics show how automation can benefit businesses:

(Source: statista.com)

• Nearly 90% of executives expect their investment in automation to improve their workforce’s capacity in the next 3 years.
• 73% of IT leaders say automation saves them 10-50% of time on tasks.
• Almost 51% of automation projects aim to make businesses more efficient.
• 57% of IT leaders say automation reduces business costs by 10-50% compared to manual work.
• More than half of the people surveyed agree that automation helps to reduce human error.
• Around 42% of business leaders think automation speeds up repetitive tasks.
• 85% of business leaders believe automating their tasks will help them and their employees focus more on important business goals.
• 78% of business leaders think automation increases productivity for everyone involved.
• Nearly 31% of business leaders believe automation helps lower labor costs.
• Companies that have implemented automation report a 12% boost in workforce capacity.
• Automation strategies were expected to raise revenue by 15% in 2020.
• 83% of executives in the U.S. and 70% in India adopted automation faster during the COVID-19 pandemic compared to other countries.
• Companies that have adopted automation have seen a 24% reduction in costs, up from 19% in 2019.
• 52% of business leaders think 10-30% of their daily tasks can be automated.
• Almost 97% of IT decision-makers agree that automating processes is crucial for successful digital transformation.

Business Process Automation Statistics

• Automating business processes offers great opportunities to grow your operations, improve reliability, and increase efficiency.
• If you don’t automate, your team will be stuck doing repetitive, low-value tasks, which can slow down your company’s digital progress.

(Reference: flowforma.com)

• By using business process automation (BPA) tools, you can make your operations more efficient, cut costs, reduce mistakes, and speed up tasks.
• The BPA market is growing fast. In 2020, it was worth $9.8 billion, and it’s expected to reach $19.6 billion by 2026.
• 97% of businesses believe BPA is essential for digital transformation.

(Source: statista.com)

• In the above chart, we can observe the % of the workforce that BPA impacts.
• When discussing BPA, it’s also important to mention RPA and DPA:

1. 1. RPA (Robotic Process Automation) uses bots to perform tasks usually done by humans. In 2019, the RPA market was valued at $1.4 billion, and it’s expected to grow by 6% every year from 2020 to 2027.
   2. DPA (Digital Process Automation) is a newer version of process management that needs less coding and is more lightweight. In 2019, the DPA market was worth $7.8 billion, and it’s expected to grow by 13% annually, reaching $16.12 billion by 2025.

• 90% of employees feel overwhelmed by repetitive tasks that could easily be automated.
• 68% of employees have experienced overload, with too much work to handle every day.
• 81% of workers say they would be at their breaking point without automation to manage the workload.
• 67% of companies use BPA to improve how they see and manage information across different systems.
• 24% of companies have started using low-code automation systems.
• 29% of companies plan to adopt low-code automation software soon.

Position at Artificial Automation Risk in the Euro area

(Reference: statista.com)

• Clerical support jobs are most likely to be automated by artificial intelligence (AI) in the Euro area in 2023.
• These jobs often involve specific tasks that don’t need personal judgment, which makes them perfect for AI.
• However, jobs that require special skills or involve hands-on work, like those in certain industries or trades, are less likely to be automated.
• A similar trend is happening in the United States, where jobs with simple, repeatable tasks, such as office and administrative work, legal jobs, and engineering roles, are most at risk of being automated.
• These roles often follow clear rules and don’t change much.
• On the other hand, jobs like specialist installations or building maintenance, which require more unique, case-by-case decisions, are less likely to be automated in the U.S.
• Even home tasks are expected to be automated to some extent.
• Tasks like grocery shopping are already being automated, and in the next five years, it’s estimated that 15-25% of all household chores could be automated.
• However, jobs like childrearing and childcare are least likely to be automated, as people are generally not comfortable with machines taking over tasks related to raising their children.

Future of Workplace Automation

Although it’s hard to predict the future of technology with complete certainty, recent data about automation in the workplace and forecasts from trusted organizations show that more and more tasks will be automated or supported by artificial intelligence in the coming years.

(Source: nix-united.com)

Hyperautomation Market Growth

• Gartner predicts that the market for hyper-automation software will reach $1.04 trillion by 2026, growing at an annual rate of 9%.
• As more business and IT processes are automated, hyper-automation software companies will be able to sell their products at higher prices.

Long-Term Productivity Increase

• A McKinsey & Co. report shows that automation can boost productivity and help close the economic gap between the world’s 20 largest economies.
• This technology will also help countries with emerging economies or those with younger or ageing populations.

Focus on Improving Employee Experience

• 64% of large organizations are planning to develop and integrate technologies that aim to improve the employee experience.
• The processes to be automated will include things like onboarding, offboarding, and contract approval requests.

More Companies Will Adopt Automation

• Automation has proven to be very beneficial for businesses of all sizes.
• To stay competitive in the future, companies will adopt more automated systems in their operations.
• It’s estimated that 80% of organizations will be using intelligent automation by 2025.

Rapid Growth of the Automation Industry

• The automation sector is growing fast, with its current market value at $6.1 billion.
• With a projected 200% growth rate, it’s clear that the automation software market will continue to expand and not slow down anytime soon.

Challenge in Workflow Automation Statistics

As automation becomes more reliant on technology, the need for IT skills is increasing, making it harder for some people to qualify for jobs. Many candidates may be disqualified early in the process. Here are some key stats about the challenges of automation in 2024:

(Source: linkedin.com)

• In the U.S., 24% of jobs that require a bachelor’s degree and 55% of jobs with fewer requirements could be automated.
• Younger workers aged 16 to 24 have the highest risk of their jobs being automated, with 49% of them facing this threat.
• 70% of common physical and mental tasks in the U.S. are at risk of being automated.
• The industries most likely to lose jobs due to automation are transportation, warehousing, and manufacturing.
• Education and social work jobs will see the fewest job losses from automation.
• By 2030, factors like remote work, e-commerce, and further automation could force over 100 million workers to switch careers.

Conclusion

To sum up, workplace automation is changing industries and jobs quickly. As technology keeps improving, more tasks are being automated, which helps businesses run more smoothly and saves money. However, this also creates challenges, especially when it comes to job loss and the need for workers to learn new skills, particularly in IT.

Some industries will experience more job cuts than others because of automation. Looking ahead, automation will keep influencing the workforce, and companies must find a way to use it effectively while considering its effects on employees. We have shed enough light on Workplace Automation Statistics through this article.

Saisuman Revankar

Saisuman is a talented content writer with a keen interest in mobile tech, new gadgets, law, and science. She writes articles for websites and newsletters, conducting thorough research for medical professionals. Fluent in five languages, her love for reading and languages led her to a writing career. With a Master’s in Business Administration focusing on Human Resources, Saisuman has worked in HR and with a French international company. In her free time, she enjoys traveling and singing classical songs. At Coolest Gadgets, Saisuman reviews gadgets and analyzes their statistics, making complex information easy for readers to understand.

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